Emotional care resources that fit your needs
Find the right care tailored to your needs, whether it's relaxation support, self-paced self-directed therapy, or immediate access to an in-person or online provider.
View resourcesBehavioral health isn't a one-size-fits-all
With Providence Health Plan Powered by Collective Health, you can access the care you need, whenever you need it. Whether you prefer online therapy and treatment options, self-guided tools, or in-person support, you have the flexibility to choose the care that’s right for you.
Explore your behavioral health care options:
Resources for improved well-being
Taking care of yourself keeps you happy and healthy. That’s why we’ve teamed up with LifeBalance to offer you and your family savings and discounts for a healthier body and mind.
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LifeBalance - Resources to Relax & Recharge
LifeBalance gives you and your family discounts on activities you enjoy, like movies and vacations. Stay active, reduce stress, and save on wellness, recreation, and travel purchases.
- Save on massage, yoga, meditation, and more
- Discounts for everyone, no matter your age, income, ability, or interests
For more information, call 888-754-5433.
Telehealth/virtual care
Telehealth and virtual care offer convenient and affordable options for people seeking behavioral health treatment, improving access to mental health resources, and providing a comfortable and private setting for treatment. Explore options available to you below.
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Behavioral Health Concierge – Virtual appointments with licensed behavioral health clinicians
The Behavioral Health Concierge is an online service to help you and your family with life stressors, mental health challenges, or addiction. Licensed behavioral health clinicians provide confidential counseling, care advice, and access to self-help resources.
- Quick access to direct care with licensed behavioral health clinicians
- Available to members and their dependents in Oregon, Washington, Idaho, Montana, California, and Texas
- Call 877-744-9355 to schedule an appointment
- Submit an appointment request at Providence.org/BHC
- Extended hours 7 a.m. - 8 p.m. (Pacific Time), 7 days a week
Learn more about Behavioral Health Concierge:
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Galileo - 24/7 virtual care for your family, wherever you're located
Your family has 24/7 access to behavioral health care when you need it most. Their therapists and doctors provide behavioral health support through self-guided tools, coaching, and virtual therapy. And if you ever need in-person help, Galileo can connect you with the right provider fast.
- Connect anytime, anywhere with licensed doctors and therapists
- Receive care by text, phone, or video chat
- Evidence-based health coaching and CBT skills programs
- Navigation team can refer you to in-person care if needed
- Available in English and Spanish
Visit Galileo.Health/Providence or call 855-462-7943 to get started.
42% of members would not ask for help without the Behavioral Health Concierge service.
Crisis support
Providence Health Plan Powered by Collective Health offers licensed clinicians and specialized help for your behavioral health needs. You have access to 24/7 support from advocates to help you manage your health and find the care you need. You also have crisis support by calling 988, the National Suicide and Crisis Lifeline.
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National Suicide and Crisis Lifeline - 988
Call or text the 988 Suicide and Crisis Lifeline if you or someone you know needs immediate crisis care. This line provides free and confidential emotional support to people in suicidal crisis or having suicidal thoughts.
Available 24/7, nationwide.
Learn more
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Urgent Care
Urgent care services are available when you can't wait for an appointment with a behavioral health provider.
To find the nearest urgent care clinic:
- Log in to your My Collective® account and use the Get Care tab.
- Select the search type: in-network care. Enter the kind of care that you're looking for - Urgent Care Clinic.
Employee Assistance Programs
Canopy
Access confidential support and resources to help manage personal and work-related challenges. With services like counseling, legal assistance, and wellness programs, it aims to enhance your overall well-being and productivity.
Learn more
Lyra (for OSU members only)
Lyra provides mental health support, from early help to serious care. Take a short quiz to share how you feel, and Lyra will match you to the right provider for the care you need.
Learn moreMental Wellness
Access expert guidance
Discover self-care tips, and mental health services to boost your mental well-being, manage stress, build resilience, and improve your overall health.
Explore expert tips