Emotional care resources that fit your needs

Find the right care tailored to your needs, whether it's relaxation support, self-paced self-directed therapy, or immediate access to an in-person or online provider.

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Behavioral health isn't a one-size-fits-all


With Providence Health Plan Powered by Collective Health, you can access the care you need, whenever you need it. Whether you prefer online therapy and treatment options, self-guided tools, or in-person support, you have the flexibility to choose the care that’s right for you.


Explore your behavioral health care options:


Explore the many behavioral health resources available through our health plans

Resources for improved well-being

Explore resources to improve your overall well-being.

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Telehealth/Virtual care
 

Access care from home with our telehealth and virtual care options.

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Broad provider network
 

Find a provider that fits your needs, through a broad and specialized network.

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Crisis support

Need care now? Learn more here.

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Employee Assistance Programs

Confidential support and resources to help manage life challenges.

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Resources for improved well-being


Taking care of yourself keeps you happy and healthy. That’s why we’ve teamed up with LifeBalance to offer you and your family savings and discounts for a healthier body and mind.

  • LifeBalance - Resources to Relax & Recharge

    LifeBalance gives you and your family discounts on activities you enjoy, like movies and vacations. Stay active, reduce stress, and save on wellness, recreation, and travel purchases.


    • Save on massage, yoga, meditation, and more
    • Discounts for everyone, no matter your age, income, ability, or interests

    For more information, call 888-754-5433.

     

    Learn more

Telehealth/virtual care


Telehealth and virtual care offer convenient and affordable options for people seeking behavioral health treatment, improving access to mental health resources, and providing a comfortable and private setting for treatment. Explore options available to you below.

  • Behavioral Health Concierge – Virtual appointments with licensed behavioral health clinicians

    The Behavioral Health Concierge is an online service to help you and your family with life stressors, mental health challenges, or addiction. Licensed behavioral health clinicians provide confidential counseling, care advice, and access to self-help resources.


    • Quick access to direct care with licensed behavioral health clinicians
    • Available to members and their dependents in Oregon, Washington, Idaho, Montana, California, and Texas
    • Call 866-365-9355 to schedule an appointment
    • Submit an appointment request at Trusana.com/PHP
    • Extended hours 7 a.m. - 8 p.m. (Pacific Time), 7 days a week

    Learn more about Behavioral Health Concierge:


  • Galileo - 24/7 virtual care for your family, wherever you're located

    Your family has 24/7 access to behavioral health care when you need it most. Their therapists and doctors provide behavioral health support through self-guided tools, coaching, and virtual therapy. And if you ever need in-person help, Galileo can connect you with the right provider fast.


    • Connect anytime, anywhere with licensed doctors and therapists
    • Receive care by text, phone, or video chat
    • Evidence-based health coaching and CBT skills programs
    • Navigation team can refer you to in-person care if needed
    • Available in English and Spanish

    Visit Galileo.Health/Providence or call 855-462-7943 to get started.

  • Talkspace – Virtual therapy and psychiatry for ages 13+

    Talkspace is a virtual therapy service that provides personal behavioral health and emotional wellness support through online counseling and therapy. You can talk to a counselor through text, voice, or video messages anytime, from anywhere.


    • Telehealth provider of virtual psychotherapy for teens (13+) and adults
    • Get help within 48 hours
    • Connect through text, call, or live video
    • Access to therapy and/or psychiatry*
    • Getting Started Guide

    *Psychiatrists have the ability to prescribe medication.


    To get started, visit Talkspace.com/PoweredByCollectiveHealth.

  • Equip – Virtual eating disorder treatment for ages 6+

    Equip is an online service with trained professionals who evaluate and help people with eating disorders and other mental health challenges like anxiety, depression, and Obsessive-Compulsive Disorder (OCD).
     

    • Online eating disorder treatment 
    • Family-Based Treatment (FBT) matched with a multi-disciplinary team
    • Support for challenges like anxiety, depression, and OCD
    • For children and young adults, ages 6+

    For more information, call 855-387-4378.

     

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  • Charlie Health – Virtual intensive, personalized therapy for ages 11-30

    Charlie health is a comprehensive virtual Intensive Outpatient Program (vIOP) for teens and young adults that offers treatment from home. The program combines personalized care and peer support to help with long-term healing.
     

    • Virtual Intensive Outpatient Program (vIOP)
    • For teens and young adults, ages 11-30
    • Personalized treatment plans
    • Group, family, and individual therapy

    For more information, call 866-540-1828.

     

    Learn more

42% of members would not ask for help without the Behavioral Health Concierge service.

Crisis support


Providence Health Plan Powered by Collective Health offers licensed clinicians and specialized help for your behavioral health needs. You have access to 24/7 support from advocates to help you manage your health and find the care you need. You also have crisis support by calling 988, the National Suicide and Crisis Lifeline.

  • National Suicide and Crisis Lifeline - 988
    Call or text the 988 Suicide and Crisis Lifeline if you or someone you know needs immediate crisis care. This line provides free and confidential emotional support to people in suicidal crisis or having suicidal thoughts.

    Available 24/7, nationwide. 


    Learn more
  • Urgent Care

    Urgent care services are available when you can't wait for an appointment with a behavioral health provider.


    To find the nearest urgent care clinic:


    • Log in to your My Collective® account and use the Get Care tab.
    • Select the search type: in-network care. Enter the kind of care that you're looking for - Urgent Care Clinic.

Employee Assistance Programs

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Canopy

Access confidential support and resources to help manage personal and work-related challenges. With services like counseling, legal assistance, and wellness programs, it aims to enhance your overall well-being and productivity.

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Lyra (for OSU members only)

Lyra provides mental health support, from early help to serious care. Take a short quiz to share how you feel, and Lyra will match you to the right provider for the care you need.

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Mental Wellness

Access expert guidance

Discover self-care tips, and mental health services to boost your mental well-being, manage stress, build resilience, and improve your overall health.

Explore expert tips

Create meaningful connections

Learn how to recognize signs of trouble and what might put people at risk. Find out how to help those in need. Use these tips to take action, stop suicide, and build a caring community.

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    Social Health Resources

    Discover social support services like community engagement, groups, and resources for meaningful relationships.

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