Benefit Resource Center
Here, you’ll find a suite of resources to help you understand your benefits and access the care you need—from flyers and videos to wellness tools and the help of a dedicated Member Advocate. We have everything you need to make good health decisions.
Physical
Learn about your in-person and virtual care options and discover resources available to support your overall well-being.
View physical resources
Emotional
Discover online and in-person behavioral health care options that fit your family’s unique needs.
View emotional resources
Social
Find social resources to help you stay healthy, like community programs, support groups, and online tools.
View social resourcesMonthly spotlight
Welcome to Providence Health Plan Powered by Collective Health
We're excited to introduce you to your new healthcare experience. You'll have access to a new mobile app and online portal that will have everything you need in once place, and give you a new advocate—a real human—in your corner.
Download the app
Make sure to download the Collective Health app so you're ready on January 1, 2026. Visit the Apple Store or Google Play to get the app.
Register or log inYour new member experience
Video Library
Discover videos that make it easier to understand your health plan and benefits.
Go to video libraryLooking for something? We’ve got you covered.
Member Resource Guide
Your benefits made simple. Learn about programs, tools, and resources are available through your plan.
Welcome Portal
Visit the Open Enrollment Welcome Portal to see plan options and benefits, find providers, and learn about Collective Health.
myProvidence
You can still access myProvidence for medical and behavioral health claims for 6 months, and pharmacy claims for 30 days after January 1.
Forms
Access healthcare forms you’ll need as Providence Health Plan Powered by Collective Health member.
Pharmacy resources
Access your online formulary and learn about your pharmacy coverage.
Benefit resources
Access tools and resources designed to support your health.
Manage everything from one app.
My Collective® is your new member portal and mobile app. It's everything you need in one place: check your benefits, track your claims, see your coverage, and find care in one easy-to-use member app. And you get real humans to support you along the way through phone, chat, and secure message.
Register or log inCONTACT A MEMBER ADVOCATE
Real support from real humans.
Member Advocates are available 14 hours a day to answer your questions and help you find the resources you need. Call 855-284-1368, Monday - Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).
How to reach a Member Advocate