Benefit Resource Center
Here, you’ll find a suite of resources to help you understand your benefits and access the care you need. From flyers and videos to wellness tools and the help of a dedicated Member Advocate, we have everything you need to make informed health decisions.
Physical
Learn about your in-person and virtual care options and discover resources available to support your overall well-being.
View physical resources
Emotional
Discover online and in-person behavioral health care options that fit your family’s unique needs.
View emotional resources
Social
Find social resources to help you stay healthy, like community programs, support groups, and online tools.
View emotional resourcesMonthly spotlight
Here for you during your holiday travel
Assist America® is available to provide help for your medical needs when you are hundreds of miles from home. Get 24/7 help with hospital admission, replacing medications that are left behind, and more from anywhere in the world.
Download the Assist America Travel app
Have peace of mind with travel assistance services when you need them.
Download app
Explore travel planning tips
Ensuring your vacation is worry-free means planning for emergencies, safety, and money matters. Anticipating potential challenges and being prepared allows you to stay safe and enjoy your trip to the fullest. This way, you can create wonderful memories without any surprises.
See travel tipsDiscounts for your favorite holiday activities
The LifeBalance program is available through your health plan at no cost to you and provides thousands of discounts on the things you like to do.
Search discountsVideo Library
Discover videos that make it easier to understand your health plan and benefits.
Go to video libraryLooking for something? We’ve got you covered.
Provider directory
Visit our online provider directory to locate a doctor, clinic, pharmacy or other care provider near you.
Member Resource Guide
Your benefits made simple. Learn about programs, tools, and resources are available through your plan.
Benefit resources
Access tools and resources designed to support your health.
Forms
Access healthcare forms you’ll need as Providence Health Plan Powered by Collective Health member.
Pharmacy resources
Access your online formulary and learn about your pharmacy coverage.
Manage everything from one app.
My Collective® is your new member portal and mobile app. It's everything you need in one place: check your benefits, track your claims, see your coverage, and find care in one easy-to-use member app. And you get real humans to support you along the way through phone, chat, and secure message.
RegisterReal human support when you need it.
Member Advocates are available 14 hours a day to answer your questions and help you find the resources you need. Call 855-284-1368, Monday – Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).
